Refund policy

RETURN AND REFUND POLICY

Because every NatureTee item is printed on demand just for you, we do not accept returns or exchanges for reasons such as change of mind or incorrect size selection. Please review our size guide carefully before placing your order.

HOW TO REQUEST A REFUND

All refund requests must be submitted by contacting our support team at support@naturetee.store within 14 days of receiving your order. Please include your order number and a description of the issue.

We will review your request and respond within 1–2 business days.

QUALITY ISSUES AND ERRORS

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please email support@naturetee.store with a detailed description of the problem and include clear photos where the issue is visible. We'll be happy to assist you and reship the product.

NON-REFUNDABLE ITEMS

• Gift cards
• Final sale items
• Orders where a claim is submitted after the 14-day window

CONTACT US

Email: support@naturetee.store
We aim to respond to all enquiries within 1–2 business days (Monday–Friday).